Salesforce vs Raiser’s Edge: Which CRM Is Better for a Charity?

Salesforce and Blackbaud Raiser’s Edge NXT can both help charities manage supporter relationships and fundraising, but they approach the wider CRM requirement differently. Raiser’s Edge NXT is built specifically around nonprofit fundraising and donor management. Salesforce Nonprofit Cloud can also support fundraising, but extends into areas such as volunteer management, programme management and wider organisational […]

Nonprofit Cloud vs NPSP: Which Is Right for Your Charity?

If your charity already uses Salesforce, you may be familiar with Nonprofit Success Pack, usually shortened to NPSP. If you are researching Salesforce today, you are increasingly likely to encounter Salesforce Nonprofit Cloud, now referred to by Salesforce as Agentforce Nonprofit. They are not simply old and new versions of the same product. NPSP is […]

How charities can automate fundraising data and give fundraisers their time back

It is 8:40 on a Tuesday morning. A lottery file containing 12,000 rows arrives, but somebody has changed the columns again. By 10:15, an agency has resent yesterday’s file with a request to ignore the first version. After lunch, somebody finds two supporters with the same name, postcode and direct debit. Nobody can say with […]