The difference it made
Technology projects are often judged by whether they went live on time. We prefer a different measure: did people actually want to use it? Before the project, Salesforce was used by around twenty people. Today it’s used by almost the entire organisation, because it supports the way people work rather than asking them to change how they work.
Perhaps most importantly, the organisation now has a platform capable of growing alongside the business instead of constantly needing to catch up.
- Salesforce adoption increased from around 20 users to almost the entire organisation
- Shared, trusted information across sales, marketing, finance and operations
- More consistent forecasting
- Reliable customer data for marketing
- Reporting leadership can trust
- Reduced reliance on manual processes
- A platform built to support future growth and AI innovation
“It became one of the most successful Salesforce implementations anyone here had been a part of. Sweet Potato Tec is outcome-focused, deeply embedded in our business, and truly invested in understanding how we operate. In 25 years of doing this, I've never worked with a better partner.”
Hear Amy Hueppe talk about the partnership
The relationship didn't end at go-live
Some projects end when the platform launches. This wasn’t one of them.
Since the initial implementation we’ve continued working with CyberRisk Alliance as its priorities have evolved, introducing Revenue Intelligence, CRM Analytics, Agentforce and AI capabilities as part of a longer-term roadmap. Early Agentforce initiatives have already demonstrated measurable commercial value while laying the foundations for broader AI adoption.
For us, that’s what a successful partnership looks like — helping organisations keep moving forward, not simply delivering a project and walking away.
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Let us make your technology work harder for your organisation
Tell us what you are trying to improve, where your current systems are holding you back and what success would look like.
We will arrange an initial conversation to explore your requirements and determine whether Sweet Potato Tec is the right partner to help.